Employee engagement

How we
can help

  • Internal communications
  • Employee value proposition (EVP) development and communications
  • Change communications
  • Employee advocacy programs
  • Content development

How we contributed to a better future

GSK Consumer Healthcare, Southeast Asia

Digital community building through human interest stories

Challenge

GSK announced a series of major changes including the merger of its consumer healthcare division with competitor Pfizer. Regional leaders needed to keep SEA employees motivated, committed and focused on business as usual.

 

Solution

We boldly chose to invest in community building and positive storytelling. Our campaign was ‘Humans of Southeast Asia’ – a series of honest, inspiring profile stories of SEA employees aligned to the company values. We recognised that employees and leaders need to change their working routines and make their internal platform, Workplace, habitual. This was supported by a multi-channel campaign to facilitate engagement including an employee toolkit, SEA Workplace Champions Group, and practical guidance for leaders.

Impact

Increased Workplace participation levels:

  • 350% activity increase
  • 97% increase in active users after launching #HumansofSEA
  • 80%** increase in SEA engagement levels*

Increased key metrics (outperforming against targets):

  • 2% increase in feelings of “pride”
  • 12% increase and 6% above global average on “transparency”
  • The project was a finalist at Sabre Awards (APAC) 2019 for the Consumer Healthcare category